What is included in the Optimization Backlog?

The Optimization Backlog is designed to capture items that need improvement or rectification to enhance overall performance and compliance within the system.

Issues that are not compliant with standards are a primary focus of the Optimization Backlog because they pinpoint specific areas that require attention to bring them into alignment with established guidelines. By addressing these non-compliance issues, organizations can improve their processes, ensuring that they meet industry standards and best practices. This can ultimately lead to enhanced efficiency, reduced risk, and better service delivery.

In contrast, archived project documents typically serve historical purposes and do not represent current actionable items in need of optimization. Issues that are compliant with standards are generally not candidates for the backlog, as they reflect an acceptable state of operation. Customer feedback forms, while valuable for gathering insights, usually do not directly reflect the sort of standards compliance or operational inefficiencies that the Optimization Backlog aims to capture. Thus, the inclusion of non-compliant issues serves as a critical element for continuous improvement efforts.