What does the Cloud Assurance aim to identify?

The Cloud Assurance program is designed to proactively identify issues that could impact performance within a cloud environment. This focus on performance is critical because ensuring optimal functionality directly affects user experience and system reliability. By identifying potential performance bottlenecks or vulnerabilities before they manifest into larger problems, organizations can maintain better service levels, enhance response times, and ensure that applications run smoothly.

This proactive approach allows for immediate adjustments and continuous optimization, which is essential in a cloud environment where resources and performance can fluctuate. While customer service issues, hardware compatibility, and training needs are important considerations, they do not specifically align with the core objectives of the Cloud Assurance initiative, which prioritizes performance assessments and enhancements.